Privacy Policy

One Community is committed to protecting your privacy and developing technology that gives you the most powerful and safe online experience. This Statement of Privacy applies to the One Community website and to websites for events we run including and governs data collection and usage. By using the One Community website and, you consent to the data practices described in this statement.

Collection of Your Personal Information

One Community collects personally identifiable information, such as your e-mail address, name, home or work address or telephone number. One Community also collects anonymous demographic information, which is not unique to you, such as your postcode, age, sex, preferences, interests and favourites.

There is also information about your computer hardware and software that is automatically collected by One Community. This information can include: your IP address, browser type, domain names, access times and referring website addresses. This information is used by One Community for the operation of the service, to maintain quality of the service, and to provide general statistics regarding use of the One Community website.

Please keep in mind that if you directly disclose personally identifiable information or personally sensitive data through One Community public message boards, this information may be collected and used by others. Note: One Community does not read any of your private online communications.

One Community encourages you to review the privacy statements of websites you choose to link to from One Community so that you can understand how those websites collect, use and share your information. One Community is not responsible for the privacy statements or other content on websites outside of the One Community and One Community family of websites.

Use of Your Personal Information

One Community collects and uses your personal information to operate the One Community website and deliver the services you have requested. One Community also uses your personally identifiable information to inform you of other products or services available from One Community and its affiliates. One Community may also contact you via surveys to conduct research about your opinion of current services or of potential new services that may be offered.

One Community does not sell, rent or lease its customer lists to third parties. One Community may, from time to time, contact you on behalf of external business partners about a particular offering that may be of interest to you. In those cases, your unique personally identifiable information (e-mail, name, address, telephone number) is not transferred to the third party. In addition, One Community may share data with trusted partners to help us perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries. All such third parties are prohibited from using your personal information except to provide these services to One Community, and they are required to maintain the confidentiality of your information.

One Community does disclose details of your service request, username, telephone number and/or email address to external business partners that are identified as being the most suitable to provide the services requested.

One Community will send you text notifications to let you know the status of your service request. This will not be used for marketing purposes. You will have the opportunity to opt out of this service.

Your credit/debit card details will be encrypted and transmitted in a safe and secure manner to One Community’s external business partners’ gateway.

One Community uses its data base to send out marketing and promotional material by email. You will have the opportunity to unsubscribe if you do not wish to receive any further material.

One Community does not use or disclose sensitive personal information, such as race, religion, or political affiliations, without your explicit consent.

One Community keeps track of the websites and pages our customers visit within One Community, in order to determine what One Community services are the most popular. This data is used to deliver customised content and advertising within One Community to customers whose behaviour indicates that they are interested in a particular subject area.

One Community website will disclose your personal information, without notice, only if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on One Community or the site; (b) protect and defend the rights or property of One Community; and, (c) act under exigent circumstances to protect the personal safety of users of One Community, or the public.

Use of Cookies

The One Community website use “cookies” to help you personalise your online experience. A cookie is a text file that is placed on your hard disk by a webpage server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you.

One of the primary purposes of cookies is to provide a convenience feature to save you time. The purpose of a cookie is to tell the web server that you have returned to a specific page. For example, if you personalise One Community pages, or register with One Community site or services, a cookie helps One Community to recall your specific information on subsequent visits. This simplifies the process of recording your personal information, such as billing addresses, shipping addresses, and so on. When you return to the same One Community website, the information you previously provided can be retrieved, so you can easily use the One Community features that you customised.

You have the ability to accept or decline cookies. Most internet browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of the One Community services or websites you visit.

Security of your Personal Information

One Community makes every endeavour to ensure it stores and protects your personal information and credit/debit card information on its servers safely and securely. One Community makes every effort to protect your personal information.

One Community secures your personal information from unauthorised access, use or disclosure. One Community secures the personally identifiable information you provide on computer servers in a controlled, secure environment, protected from unauthorised access, use or disclosure. When personal information (such as a credit card number) is transmitted to other websites, it is protected through the use of encryption, such as the Secure Socket Layer (SSL) protocol.

Changes to this Statement

One Community will occasionally update this Statement of Privacy to reflect company and customer feedback. One Community encourages you to periodically review this Statement to be informed of how One Community is protecting your information.

Contact Information

One Community welcomes your comments regarding this Statement of Privacy. If you believe that One Community has not adhered to this Statement, please contact One Community at We will use commercially reasonable efforts to promptly determine and remedy the problem.