Award Category: Most Outstanding Support Coordinator
This award celebrates the Most Outstanding Support Coordinator who, for their Participants, champion choice and control; actively and continually build capacity; and go above and beyond to connect and build a resilient network of supports to achieve great outcomes for their Participants.
Finalist Details
Julie is inspired by working with the most genuine and humble families in her community, focusing on creating a significant impact through her role by helping them feel seen, heard and valued. Her approach revolves around actively listening to participant's stories, understanding their priorities and maintaining a non-judgmental, curious mindset. She emphasises the importance of continued learning and flexibility in her work with participants, tailoring support plans to their individual needs and building strong relationships across various stakeholders such as families, educators and therapists.
Julie is especially effective in balancing the participant's choice, control and autonomy, while also managing the dignity of risk and ensuring safeguarding. She keeps up with ongoing changes in the NDIS sector, constantly enhancing her knowledge and skills, particularly in areas like mental health, trauma and specialised disability presentations.
"Julie's advice to new Support Coordinators is simple, ""listen to your particpant, this is their story."""
